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The battery powered option functions the same, it uses six AAs instead of three, but is better suited for older homes that don't already have smoke detector wiring in place. If you need technical support, you can reach out to Nest by phone, social media and the live chat service on their website. You can also read through the company's helpful support articles about the Nest Protect, which give advice for buying, installing, controlling and troubleshooting problems, among other things. Today's best Nest Protect deals?$94. 99View$115. 99View$127.